Frequently Asked Questions
Here is a quick list of questions we receive a bunch. Still have a question, contact us here.
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To purchase a gift card, please email us at info@visitnorthhills.com and someone will assist you.
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Yes! We welcome third-party events at North Hills both small and large. Learn more here.
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Yes! If you are interested in busking at North Hills, please fill out the busking application and return it to info@visitnorthhills.com.
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Hours of operation vary from location to location. Please check the individual directory page for their specific hours.
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Please call Kane Public Safety at 919.369.4089.
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North Hills has a no solicitation policy. Please contact info@visitnorthhills.com to inquire about participating at a special event or to inquire about renting outdoor space.
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Please contact info@vistnorthhills.com for more information.
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Yes, please call Kane Public Safety at 919.369.4089 to request a ride on the shuttle. EV chargers, bus stops and bike racks can be located on this map. Please note that only service animals are permitted on the shuttle.
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The enforcement of restricted parking areas is provided by a third-party vendor. North Hills does not establish or collect fees. If your car was booted or towed, please contact Integrity Towing at 919.790.9393. If you received a parking ticket, please contact Power Parking at nhsupport@mypowerparking.com.
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Please reach out to retailleasing@visitnorthhills.com to inquire about space availability.
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In addition to patrolling the property 24/7, our public safety team offers shuttle services, safety escorts, car jump start services and incident reports for security or safety issues that may arrive.